Privacy Policy

Last Updated: January 1, 2024

1. Introduction

Really Bro Connections ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

  • Name, email address, phone number, and mailing address
  • Date of birth and Social Security Number (for verification purposes)
  • Driver's license information
  • Financial information (credit score range, income verification)
  • Accident details and insurance information
  • Vehicle preferences and requirements

Automatically Collected Information

When you access our platform, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on the platform
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and manage your accident claims
  • Verify your identity through our KYC process
  • Match you with appropriate lenders and dealers
  • Facilitate communication between parties
  • Process payments and transactions
  • Improve our services and user experience
  • Send important updates and notifications
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Partner Dealers and Lenders: To facilitate vehicle matching and financing
  • Verification Services: For identity verification purposes
  • Payment Processors: To process transactions securely
  • Legal Authorities: When required by law or to protect our rights
  • Service Providers: Who assist in operating our platform

5. Data Security

We implement robust security measures including:

  • 256-bit SSL encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and assessments
  • Employee training on data protection
  • Multi-factor authentication options

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability where applicable

7. Cookies Policy

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings. Essential cookies are required for platform functionality.

8. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know, delete, and opt-out of the sale of personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

11. Contact Us

For privacy-related inquiries:

Email: privacy@reallybroconnections.com
Phone: 1-800-RBC-HELP
Address: 123 Connection Drive, Suite 500, Los Angeles, CA 90001